Sr Accounts Receivable Specialist

POSITION SUMMARY

The Sr Accounts Receivable Specialist will be responsible for all credit and collections functions and analysis of an accounts receivable portfolio for all customers by mentoring other AR Specialists on their collections.

In this role, you will work with customers to service and collect accounts receivable from the company while providing superior service to them.  You will also be an expert on your set of significant customers and be able to identify and review trends.  You will also become a power user on JD Edwards.  The expectation would be that this person would assist with running reports as needed for projects in the organization.

This full-time position reports directly to the Accounts Receivable Supervisor at our manufacturing plant in Golden Valley, Minnesota. This position that can have a hybrid remote work schedule, as well as splitting time working onsite.

DUTIES AND RESPONSIBILITIES

• Create reporting for tracking improvements of AR team in total and individual.  This includes DSO and other benchmarks agreed upon.
• Assist in setting reasonable and attainable benchmarks.  If not, communication on why benchmarks will not be achieved.
• Develop processes and improvements for evaluating customer financials and setting and changing credit lines and credit holds.
• Provide excellent and considerate customer service regarding collection issues, refunds, returns, and credit processing. 
• Apply payments efficiently with high accuracy.
• Investigate customer portals for information regarding deductions and adjustments. Upload invoices manually and pull remittance information.
• Research and identify trends, provide value-added analysis, commentary, and recommendations as appropriate. Able to problem solve by being able to break down problems into critical components.
• Drive various types of ad-hoc analysis across channels and departments, understanding the effects of decisions on daily business, key initiatives.
• Resolve customer credit problems directly or working with others in the organization.
• Sit and create meetings w/ other departments (namely customer service) to ensure processes are being improved and satisfactory for both teams.
• Ensure compliance with accounting policies, principles, regulatory requirements, and corporate controls.
• Design process improvements within AR department for efficient collection of customers past due.
• Promote a culture of high performance and continuous improvement that values learning and commitment to quality.
• Attend weekly meetings to review accounts/customers and provide feedback/communication about this progress.
• May train employees on collections using tools of JDEdwards, BI and Excel for efficient communications with customers.
• Other duties, as assigned

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

• Highschool Diploma or GED equivalent from an accredited institution 
• Minimum 3 years of accounts receivable experience
• Proven experience in MS Office Suite, including the ability to create and update Excel pivot tables and ‘V’ lookups.
• Ability to present analysis/financial reports and insights.
• Candidates should be comfortable navigating through ambiguity and managing multiple priorities.

PREFERRED EDUCATION, EXPERIENCE AND SKILLS

• JDE, BI, EDI experience preferred.
• Amtech/Imaginera preferred.
• The ideal candidate should possess excellent analytical, critical thinking, problem-solving, and communication skills and strong financial systems knowledge.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular sitting, standing, and walking throughout the day to accomplish tasks
• Manual and finger dexterity used regularly with some repetitive finger motions
• Ability to work in front of a computer screen for long periods of time
• Specific vision abilities include close and distance vision; able to identify colors, small letters, and numbers; hand/eye coordination, depth perception and able to adjust focus
• Hearing and speaking
• Other conditions may include frequent reaching, stretching, pushing, pulling, pinching, grasping, and gripping.

about our company:

Comprised of multiple companies with headquarters in New Hope, Minnesota, Liberty Diversified International (LDI) is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Georgia, Mississippi, Texas, Arizona, California, and Mexico. With deep roots in the corrugated box manufacturing industry, we operate in the core markets of paper, packaging, workplace products, corrugated plastics and building products.

Since 1918, our values – Caring, Innovation, Trust and Excellence – have guided our day-to-day activities. We believe that when our employees are aligned with these values, we create superior solutions and service for our customers. The LDI family of companies includes Liberty Packaging, Liberty Paper, Liberty Plastics (Custom Solutions and Quarrix Building Products) and Safco.

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Liberty Diversified International is an equal opportunity employer and makes all employment decisions without regard to race, color, sex, religion, age, creed, sexual orientation, national origin, marital status, disability, or any other protected class.